TripWheels Cancellation and Amendment policy

If you need to make an amendment or cancel your booking please call us on 01428 741438 or email us on reservations@tripwheels.com.

Amendments

Don’t worry if you get something wrong! It happens to all of us, however, here at TripWheels we have a solution, we will change it for you free of charge. So long as the amendment does not change the base price of the car we will make changes for you for free. If the base rate of the car changes, we simply charge or refund the difference. Our peace of mind guarantee to you.

Cancellations

All reservations may have 1 free cancellation per trip and provided the reservation is cancelled at least 48 hours before scheduled collection will receive a 100% refund. Cancellation requests need to be received during our UK office hours in order to cancel within the stated time-frame with your supplier.  Subsequent reservation cancellations for the same trip will be subject to an administration charge of £25. We carry out amendments for free. If the amendment results in a change of cost to the car hire this amount we will charge or refund this accordingly.  If a vehicle is not collected/cannot be collected or is cancelled within 48 hours of scheduled collection time, no refund will be due. In the event of an early return of the vehicle no refund is due for the unused portion of the rental.