We are delighted to again be awarded Gold Trusted Merchant Status by Feefo, the Global Feedback Engine. Gold status recognises our achievement of a positive feedback rate of 99 – 100% for our service at TripWheels during 2014. This is the second year the awards have been run, and our second year as Gold Trusted Merchants.
Working in the highly competitive US car hire industry we are truly appreciative of all the feedback we receive, and overjoyed that so many of our clients rate our service as Excellent (92%) or Good (7%). Customer Service is at the heart of what we do. A big thank you to all our of clients that have taken the time to fill in the review request following their reservation process.