What happens if Coronavirus means my holiday is cancelled?
We hope that you and your family will stay safe from the virus and be able to have your holiday. Please find some information below on any car rental bookings impacted by the Coronavirus.
After discussion with our suppliers in the USA, the cancellation period has dropped from 48 hours to 24 hours before collection. Notice must be received during our UK office open hours. It is unlikely that your flight will be cancelled with less notice than that due to Coronavirus. But we need to inform your supplier 24 hours before your collection time for a full refund. Cancellation/Amendment form.
For our Worldwide bookings, cancellations within 48 hours that are directly Coronavirus related will just see a £25 admin fee.
As transport hubs, airports are taking highly positive measures to protect the health and safety of passengers and staff. This extract from the LAX website reflects the approach taken in all the airports we reviewed:
Specific actions we have taken include:
- Installing more than 250 additional hand sanitizer stations throughout our terminals at LAX.
- Cleaning our public areas and restrooms at least once per hour.
- Using virus and bacteria-killing disinfectants.
- Increasing deep cleaning throughout the airport, focusing on “high touch” areas at the airport like handrails, escalators, elevator buttons and restroom doors.
- Coordinating with our contracting partners to ensure that their cleaning crews are following the same protocols.
- Adding signage to high-traffic areas, including areas with passengers, with information on how to reduce the spread of illness and symptoms of the coronavirus.
Other websites to help you stay abreast of the latest news and advice:
World Health Organisation UK’s Foreign & Commonwealth Office CDC USA
Also check directly on the website of the airport you are flying to.
Good News For USA Car Hire Customers
The lack of a gas station at Orlando Airport has been a source of frustration for many years. Customers needing to return a hire car with a full tank must fill up within 10 miles of the airport. This meant they had to leave main roads to find gas stations on their return.
A brand new 7-Eleven service travel plaza is now open. It is located across from the Intermodal Terminal Facility and “C” parking garage on South Jeff Fuqua Boulevard. Continue reading
Look out for Alamo Max – an upgrade offer available at top airport locations in Florida, California and Nevada. Book your car hire for collection on or before December 31st 2020 Continue reading
European Car Hire that is Worry and Hassle-Free
Take the hassle, worry and uncertainty out of your car hire in Spain, Portugal and Italy by booking our new Key’n Go service from Interent. Skip the sales desk altogether with this Premium Car Hire service. Without up-sales or add-ons, without excess and without confusion! Continue reading
USA Car Hire – Documentation
To hire a car in the USA as a foreigner you must have a valid Driving Licence, issued by your country of residence. If your licence is not in English or issued by the European Union, then you may also need an International Driving Permit.
Please see this article for more detail. Continue reading
Free upgrade and priority check in with Thrifty Sapphire and Dollar Diamond Car Hire for Orlando, Miami and Fort Lauderdale Airports.
Guaranteed Upgrade Offer
Receive a guaranteed upgrade of one car class with your Dollar Diamond or Thrifty Sapphire reservation. Look out for the special logo in the results when placing your car hire reservation. Continue reading
How Will Brexit Affect My Driving Licence for Car Hire in Europe?
Currently the focus of all news in the UK seems to be Brexit. With so much still unknown I thought we would take a quick look at what ABTA and the Government are telling us about travel after March 29th. Continue reading
Motorhomes and Recreational Vehicles (RVs) offer a unique way to see a country. Free from hotel reservations, staying in the heart of the great outdoors you immerse yourself in your road trip. National Parks provide a wonderful back-drop for your most memorable and Instagrammable moments. We have teamed up with the experts at Auto Europe to be able to provide bespoke quotes for motorhome hire in Europe, Iceland, North America, South America, Africa, Australia and New Zealand. Because of their buying power, they get great rates, usually better than going direct to the supplier! Continue reading
At TripWheels we are all about the service. We want you to book your car hire with us and we want you to be happy that you did. That means no hidden charges, free cancellation and amendments up to 48 hours before travel and our deposit free, book now pay later option. We are immensely proud of our Feefo Reviews and greatly value all of our customer relationships. Our customers range from those who prefer to speak to a person, or have a personal contact, through to those who are entirely self-sufficient. Whichever way you prefer, we are here to help whenever you have a question or need assistance of any kind. Continue reading
We look at the best and most convenient car hire locations for theme parks when you are staying at a resort hotel. Walt Disney World in Florida recently announced plans to charge a fee for parking overnight at its resort hotels. This move brings the Florida resort in line with the California Disneyland Resort and many hotels in tourism hot spots. Most theme parks have at least one car hire supplier on resort, or nearby. Use our guide to find the best one for you. Continue reading